There are various plugins and services that could be used as a front end portal to customers and internal employees, such as Refined for Jira and Jira Service Management. Last year we were introduced to the Servado plugin and it blew our minds with the elegant interface and how easy it is to configure.
Servado has been an essential application for our organization. We have more than 10 portals setup for different teams where users can create jira tickets, view dashboards and browse to different links through the tiles. Also, the ability to create tickets from the portal has helped us reduce costs since we don’t have to use jira service management agent licenses to manage the queues.
I hope you give this plugin a try.
Background When you hear the words ‘Release notes’, almost always you think of an unsolicited email from a software vendor. But I am here to tell you that from our data, sending release notes via E...
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