Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Why isn't custom user picker field retaining user name?

I created a new user picker field and when i create a ticket, I can select a user just as I should be able to. Once the tickets been created, it appears that this field is now blank and I need to go back and edit the ticket, re-enter the user and the name is retained in the field. Why isn't it retaiing the user during the creation stage?

1 answer

1 accepted

1 vote
Answer accepted

The issue was that the field was defaulting to a custom field and the post function needed to be moved below the indexing step.

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Marketplace Apps & Integrations

Happy New Year and Welcome New Marketplace Partner Program Partners!

Happy New Year! We hope you all had a safe and restful holiday season. 2020 was a unique year full of unforeseen events; however, as we enter the new year of 2021, we’re optimistic for the light at t...

394 views 5 15
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you