Why is a user getting a subscription email without having subscribed?

[Katarina Burghard]

Hi,

One of the users is getting a daily Email with the subject: 

Subject: [JIRA] Subscription: ${searchRequest.getName()}

They say that they haven't subscribed to anything. I would like to know where to find the settings that would allow me to turn this off?

Many thanks in advance,

Kat

[Mohamed Benziane]

Hi,

Welcome to the community

User can make a subscription to send email to an user group if he's a member of

[Katarina Burghard]

Hi, many thanks for getting back to me. Where can I find out to which emails the particular user is subscribed?

[Mohamed Benziane]

Hi,

You can try this API

https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-filters/#api-rest-api-3-filter-id-get

make sure to use the expand parameter with subscriptions, you will get the group then you will have to check if the user is in this group.

To get all the filter and iterate throught them you will need to call this api

https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-filters/#api-rest-api-3-filter-search-get

[Katarina Burghard]

Many thanks, we will try it out.