Why does "Epic Link" appear as the ticket number in Notification Assistant?

rneill19 May 3, 2023


I'm using Notification Assistant for Jira and one of the fields in the table that I want to display is "Epic Link". The problem I'm running into is that it's appearing as the Epic ticket number instead of the name of the epic. So for example when I look at a Story ticket in Jira, I see the "Epic Link" displaying as "Q1 Work" but in the email table in Notification Assistant, "Epic Link" is not showing as "Q1 Work" but rather the Epic ticket number instead "TEST-23". Is there a way to fix this?

1 answer

0 votes
Igor Medeiros - Modus Create July 27, 2023

Hello @rneill19,

I'm afraid we don't have a suitable solution for this at this time.

Please, feel free to reach out to our support team whenever necessary via our Portal or our Mail address.

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