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Why do I keep getting "Unable to get app details" ?

When I try to see the different apps and integrations on the Atlassian marketplace, I keep getting "Unable to get app details". Therefore, I am not able to just see or install any apps at all.

Have I turned on any settings or?

1 answer

I've had the same issue, but my guess is that it could have something to do with the marketplace outages: https://developer.status.atlassian.com/
even though, under https://jira-software.status.atlassian.com/ the marketplace is "operational"

I just tested it using Firefox and it works (previously was using chrome). So you may need to reset  your cache and/or use a different browser. It may also be that sometimes in Chrome 3rd party cookies are disabled

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