Create
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Products
See all
Community resources
Top groups
Explore all groups
Community resources
Learn
Community resources
Events
Community resources

Why do I get frequent connection / update issues with Big Picture

Andy Atkinson
Andy Atkinson May 12, 2022

The UI 'hangs' with blank drop-downs and dialogues, and 'unstable connection' message pour out of the thing (there is nothing wrong with the internet connection 

nor access to Jira or other Atlassian product in our cloud instance).

 What is this all about? I am close to just binning it and going back to MSP. It's too unreliable and buggy for me based on my trial so far....

 

image.png

 

 

Answer
Watch
Like Be the first to like this
189 views

1 answer

0 votes
Anna-BigPicture
Anna-BigPicture
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
May 19, 2022

@Andy AtkinsonI recommend you reach out to BigPicture Technical Support via our Service Desk,  providing us with more details (base URL). BigPicture Team will gladly assist you in pinpointing the exact cause of the issue and provide a solution.

Reply

Suggest an answer

Log in or Sign up to answer
Product apps
Apps & Integrations
TAGS
AUG Leaders

Atlassian Community Events

    See all events