This is a very unfortunate development in JIRA Cloud. There is now no free way to extract information about monthly work times - as far as I know. For us this is a big thing and a very good reason to start looking for some replacement for JIRA. An issue tracker without work time reporting (again, for no additional cost) is a pretty useless tool in my opinion.
Yes, there are alternative add-ons listed. Yes, they all cost extra for functionality that previously was free. This is the thing that bothers me most.
In my opinion, an issue tracker that includes time-logging feature should also include a simple way to extract that data from it. It should not only be a part of add-ons that cost extra. A simple way could at least be some JQL function for retrieving the logged time per month per person per issue etc. And then get that query result exported in CSV format. Nothing fancy, just basic stuff. For free. We had that, but now it is gone. And we really need it. As I assume would most companies that charge their clients for the work done per hours per time period.
It’s very important to have access to the workflow process from anywhere. Especially if you manage the work of others. There is no difference whether you’re out of office, or drive a ca...
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