Why did my article get "In moderation" status?

Olha Onofriichuk_SaaSJet
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
June 17, 2022

Hi, everyone! Just noticed a problem with my article https://community.atlassian.com/t5/Marketplace-Apps-Integrations/4-Ways-to-set-deadlines-for-tasks-in-Jira/ba-p/2057192

Everything was okay, it was posted, even got a few likes.

But I noticed that then it got "In moderation" status. How can I fix this?

6 answers

1 accepted

1 vote
Answer accepted
Monique vdB
Community Manager
Community Managers are Atlassian Team members who specifically run and moderate Atlassian communities. Feel free to say hello!
July 2, 2022

@Olha Onofriichuk_SaaSJet this is in our FAQ as well!

  • Our community has an automated spam filter than sometimes catches "real" posts in addition to spam. All our admins and moderators check the quarantine regularly and will release your post as soon as we can.

Sounds like you're all set now.  :)

Olha Onofriichuk_SaaSJet
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
July 3, 2022

@Monique vdB Hi :) Thank you for your answer! Yes, good news, the article is back.

Like Monique vdB likes this
Kateryna_v_SaaSJet_
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
February 17, 2023

@Monique vdB @Saralie S. 
I have a similar problem. My article was published a week ago (10.02), but it's still “in moderation status”. Would it be possible to check why there is such long moderation? https://community.atlassian.com/t5/Marketplace-Apps-Integrations/Top-5-reasons-for-migrating-to-Jira-Cloud/ba-p/2267168

Saralie S.
Community Manager
Community Managers are Atlassian Team members who specifically run and moderate Atlassian communities. Feel free to say hello!
February 20, 2023

@Kateryna_v_SaaSJet_ I no longer see your article in moderation status. If you are still experiencing this, do not hesitate to contact myself!

Kateryna_v_SaaSJet_
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
February 20, 2023

Some kind person has already responded to my request. Thank you)

0 votes
Valeriia_Havrylenko_SaaSJet
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
December 4, 2023

Hi @Monique vdB @Saralie S_  

I seem to be having the same issue as partners here with an article

https://community.atlassian.com/t5/App-Central/What-is-the-Sprint-Performance-Report-in-Jira

What can be done to avoid this with future publications?

Thank you for your help!

Janice
Community Manager
Community Managers are Atlassian Team members who specifically run and moderate Atlassian communities. Feel free to say hello!
December 4, 2023

Hi @Valeriia_Havrylenko_SaaSJet I located your article and moved it out of the moderation queue. The community platform uses a intelligent moderation tool, but it doesn't always get things right (as you can see from the posts in this topic!). Posting a heads up to the team like you did here was the right call.

Valeriia_Havrylenko_SaaSJet
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
December 5, 2023

@Janice Hi! Thank you for your answer! 
Have a nice day! :)

0 votes
Valeriia_Havrylenko_SaaSJet
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
November 20, 2023

Hi @Monique vdB @Saralie S_  

I seem to be having the same issue as partners here with an article

https://community.atlassian.com/t5/App-Central/What-is-the-Sprint-Performance-Report-in-Jira

What can be done to avoid this with future publications?

Thank you for your help!

0 votes
Katie Zavhorodnia_Appfire October 4, 2022

Hello @Monique vdB

 

I seem to be having the same issue as partners here with an article being in moderation since Sep 29.

https://community.atlassian.com/t5/Marketplace-Apps-Integrations/Risk-Reduction-Vs-Time-Criticality-metrics-difference-in-WSJF/ba-p/2149303

Could I ask you to check what might be causing delay with moderation, please?

What can be done to avoid this with future publications?

Thanks!

Katie

Saralie S.
Community Manager
Community Managers are Atlassian Team members who specifically run and moderate Atlassian communities. Feel free to say hello!
October 4, 2022

@Katie Zavhorodnia_Appfire  Hi Katie!  I apologize for the delayThe article was automatically marked as spam. Phrases such as "30-days free trial" can often trigger an automatic spam tag.

Katie Zavhorodnia_Appfire October 4, 2022

Hi @Saralie S. , thanks a lot for your response and hints what may be the reason. I’ll make sure to avoid such phrases in articles. 


Any other potential spam keywords or phrases authors should be careful with?

Thanks again!

Katie Zavhorodnia_Appfire October 4, 2022

Yeah The article is public now, thanks for your help 👏

0 votes
Kate _izi_
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
August 1, 2022
Monique vdB
Community Manager
Community Managers are Atlassian Team members who specifically run and moderate Atlassian communities. Feel free to say hello!
August 1, 2022

@Kate _izi_ it should be within one business day; sorry this one was stuck! I've freed it now and you should be able to see it :)

Kate _izi_
Marketplace Partner
Marketplace Partners provide apps and integrations available on the Atlassian Marketplace that extend the power of Atlassian products.
August 2, 2022

Thank you very much, Monique! I can see it published now. I appreciate your help.

0 votes
grant21
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June 17, 2022

I don't know why it is showing in moderation status to you, the above link is working completely fine and accessible to public without any restriction. keep posting.

Regards

Grant nanoversiegelung

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