Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,556,777
Community Members
 
Community Events
184
Community Groups

Why can't I manually close a parent when some subtasks are in done and resolved status?

Sometimes in our sprint subtasks and other sub types get released before the parent card. This means they are in Resolved status while others are in Done while they wait to get released. When the parent card has some sub tasks in Done and some in Resolved, the option to move it to the corresponding Resolved status is not available. Any idea why or how I can fix this? 

1 answer

0 votes
Rob Horan
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Jun 25, 2021

It sounds like there are conditions on your workflow transitions that are not being met.  Have you checked your workflows?

I have checked our workflow. It's the standard jira workflow scheme

Rob Horan
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
Jun 28, 2021

Still, someone could have modified it.  Its worth checking for any modifications.  Also check to see if there are any scripts or automation rules that could be in use, or any other plugins.

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events