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Why are Insight Object Schema roles and permissions stuck loading?

Nathaniel Sykes Mar 06, 2018

When trying to Configure the Object Schema Roles the part of the page where the roles for agents/admins should be just stays stuck at "Loading..." the bottom part of the page where you can Enable/Disable customer roles is visible. I need to give other agents permission to view some Insight Objects but I can't. It never generates an error, just stays stuck on Loading. Has anyone else experienced this?

2 answers

0 votes
Alexander Sundström Mar 07, 2018

Hi Nathaniel,

It seems like a bug, and I could see that you contacted us at our support, which is good so that we can look closer at it there, lets continue the communication there.

If this turns out to be a bug, we will fix it, if it is related to some configuration, this ticket could perhaps be updated how to fix it.

Best Regards
Alexander

0 votes
Pontus Ridderström Nov 09, 2018

Hi i have the same problem, has there been any solution to this?

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