It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Why are Insight Object Schema roles and permissions stuck loading?

Nathaniel Sykes Mar 06, 2018

When trying to Configure the Object Schema Roles the part of the page where the roles for agents/admins should be just stays stuck at "Loading..." the bottom part of the page where you can Enable/Disable customer roles is visible. I need to give other agents permission to view some Insight Objects but I can't. It never generates an error, just stays stuck on Loading. Has anyone else experienced this?

2 answers

0 votes
Alexander Sundström Mar 07, 2018

Hi Nathaniel,

It seems like a bug, and I could see that you contacted us at our support, which is good so that we can look closer at it there, lets continue the communication there.

If this turns out to be a bug, we will fix it, if it is related to some configuration, this ticket could perhaps be updated how to fix it.

Best Regards

0 votes
Pontus Ridderström Nov 09, 2018

Hi i have the same problem, has there been any solution to this?

Suggest an answer

Log in or Sign up to answer
This widget could not be displayed.
This widget could not be displayed.
Community showcase
Published in Marketplace Apps & Integrations

Webinar invitation: Generate custom Jira Cloud PDF reports and exports

Jira may be a staple part of your workday, but your colleagues, customers, business partners or an auditor might need information presented in a different format, that is easy to access and read. And...

58 views 0 1
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you