I found It is very slow response when Zephyr is trying to retrieve test ticket after clicked Cycle Summary or any test ticket in Zephyr.
Anyone please suggest why and how can I fix it.
Hi @jarunee.lee ,
Welcome to the Atlassian Community!
If the issue is only with Zephyr test screens, I would advise to do the following:
I've faced same issue.
Using trial version of Zephyr with JIRA Cloud.
When open Cycle Summary it loads long time (some requests are around 10 seconds), opening each folder with tests (1-3 test inside) takes 1-2 seconds.
When tap execute some test from Cycle Summary some requests are around 12 seconds.
I've submitted a ticket with Zephyr support as well.
The plugin is nice, but too slow.
You are very welcome @jarunee.lee . Once done with the har file, if you confirm the issue is on the add-on provider side, please accept the answer so that this thread will be marked as solved. Otherwise, inn case the slowness is caused by something else, update this thread and provide more details.
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