Who's Looking for Jira Cloud - Display without clicking into

David Meredith May 10, 2021

Hi there,

Being able to view who is looking at records is fairly standard functionality in other ITSMs.

Jira Software and Service Management can do this via this app but you need to click into it to actually view who else is viewing the ticket.

Can we get it to display whether someone else is viewing the ticket without having to click into it? Either by:
1) Showing in the field
View_Notifier_field.png
2) Showing in this area (not sure what it's called)
View_Notifier_icon.png

Not sure if this is already a feature request somewhere?

Thanks,
Dave

 

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Brant Schroeder
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 12, 2021

@David Meredith - Nothing like this exists currently and I was not able to find a feature request on it.  I would suggest that you submit one here: https://jira.atlassian.com/secure/Dashboard.jspa

David Meredith May 13, 2021

Thanks Brant!

https://jira.atlassian.com/browse/JSDCLOUD-9984

Logged as a feature request. Hopefully one day it will manifest into reality :)

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John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 13, 2021

You got a vote from me.  :-)

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David Meredith May 13, 2021

Tell your friends... bump it up :)

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Paul Norris March 8, 2022

Me too!

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