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While creating automation rules in JIRA I am not getting the send we request component.

When I created automation rules for JIRA ,like when issue created after that in new action I am not getting send web request component. What should I do now?

send web request.PNG

2 answers

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0 votes
Answer accepted
Daniel Ebers Community Leader Jul 04, 2021

Hi @Shivani Umale

for Jira Server there are two editions of Automation

  • Automation for Jira Pro


  • Automation for Jira - Server Lite

Based on the feature overview the option you are looking for might not be available from "Automation for Jira - Server Lite":

Could you please confirm you are using "Automation for Jira - Server Lite" or "Automation for Jira Pro"?
Please also confirm on the version (format x.x, like 7.0) you are using for Automation.

Thanks in advance!


Hi @Daniel Ebers 

We are using Automation for Jira - Server Lite.

Is there any alternative I can use for send web request component?

Basically we are trying to integrate JIRA with google chat, suppose any issue is created in our JIRA we should get the issue ID which is created in our google chat room.

Do you have any idea how can we get this task done in our JIRA server Lite.

Thanks in advance!

Daniel Ebers Community Leader Jul 11, 2021

I see, thanks for clarification.
Apart from several Apps (your could check - most of them are not 'free' but are paid alternatives) you could probably try Webhooks ( - please test using a test environment first.

Webhooks are available in Jira Server without the need of any additional App.
In case you should choose this route and have questions I'd recommend to raise a new thread here in Community :)

@Daniel Ebers I have asked the question in community. But when I am configuring the webhook in jira ,the required action is performed. 

Can you please check that here

Thanks in advance.

Daniel Ebers Community Leader Jul 11, 2021

I see - unsure if it works then, let's keep the discussion focused there.
Here, to summarize, it would be needed to bring in an App - that's what I understood so far.

Like Shivani Umale likes this
0 votes

Hi @Shivani Umale 

Please select the Notification option ( from all action ) and select the "Send web request"

Hii @shruti gupta 

Still I am not getting that option.jira.PNG

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