Where is the Zephyr data stored after migrating from Jira Server to Cloud?

Sanjana Kumari August 18, 2023

Where is the Zephyr data stored after migrating from Jira Server to Jira Cloud? Does it reside within Jira Cloud or the SmartBear database? How can we guarantee complete control over the Zephyr data following the migration?

3 answers

1 vote
Ste Wright
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August 18, 2023

Hi @Sanjana Kumari 

It's best to look at the vendor's documentation for this - I'd check these pages here: https://support.smartbear.com/zephyr-scale-cloud/docs/security-and-reliability/index.html

The "Data Security" and "Data Privacy" sub-pages detail some of this information.

Otherwise, I'd contact Smartbear for more assistance - their contact details are on this page: https://marketplace.atlassian.com/vendors/17834/smartbear


Sanjana Kumari August 20, 2023

Thanks for the reply, will check this 

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0 votes
Andy Barbet August 21, 2023

Hi @Sanjana Kumari,

It's not an answer, but for information, SmartBear has its own community forum that you might find useful for these types of questions.  Sometimes staff from SmartBear also pitch in with answers as well.  In this case, I don't think you will get better advice than that above from @Stephen Wright _Elabor8_, unless you contact SmartBear directly, but you will probably get some good information about migration type questions if you do switch from Server to Cloud.

Zephyr Scale Forum

SmartBear Support

Regards, Andy

0 votes
Brijesh Patel August 18, 2023

Hi Sanjana,

I can understand your concern for data security and privacy, and one thing is common among all app vendors that the app data will be stored on their servers. Nonetheless, you can check the relevant compliant certification, and I recommend QTM4J - QMetry Test Management for Jira, which is ISO 27001 Certified and SOC 2 Compliant, and follows all the standard practices which are necessary for multi-tenant systems. Furthermore, it is more economical and has more features than Zephyr and is the BEST VALUE TEST MANAGEMENT APP in the Atlassian ecosystem.


Brijesh Patel.

Sanjana Kumari August 20, 2023

Thanks for your valuable reply 

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