Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,459,127
Community Members
 
Community Events
176
Community Groups

Where can I find the public key?

Hi,

I've installed the Microsoft Teams integration for Jira Cloud. To enable the application link I need a public key to complete the configuration. Where can I find the key??

3 answers

Hi,

 

-Jira Server

when i hit configure it sends me to configure connections

To be honest on marketplace i can't find add-on you havePrintScreen.png

Hey @tomas_kadlec

It seems like you installed Microsoft Teams Connector instead of  Microsoft Teams for Jira Server Integration. 

Please try to install it from Jira (Find Apps - Microsoft Teams for Jira Server) or from the MarketPlace https://marketplace.atlassian.com/apps/1217836/microsoft-teams-for-jira?hosting=server&tab=overview.

Please mind that Jira Server 8.8.0 is listed as incompatible with the add-on, we are currently testing compatibility with Jira Server version 8.8.0.

Best regards,

SoftServe Support Team

@SoftServe Support 

Hi

what is the difference MSTeams Jira connector and MSteams for Jira server (purchased jira connector)

We have JIRA server (8.2.4) installed locally. I am trying to follow instructions to integrate MS Teams however I am not sure where to get public key from as requested in step 6.3 ("Use the following example:") - https://www.msteams-atlassian.com/JiraServer/

Nevermind. I realized that I should actually install "MS Teams from JIRA" from the marketplace under add apps in JIRA. Once installed, I was able to click on configure on that and copy public key from there into step 6.3 to complete the setup. Worked liked a charm afterwards. 

0 votes

Hello, thanks for your question.

Please, be informed that application link configuration is available only for Microsoft Teams for Jira Server. For this reason we would kindly recommend to double check the needed Microsoft Teams integration for you.

Best regards,

SoftServe Support Team

Hi,

i have the same question. I am trying to configure MS Teams for JIRA Server but i can't find public key.

Thank you

Hi @tomas_kadlec ,

Please be informed that Public Key can be found by navigating Jira System - Manage App - Microsoft Teams for Jira Server - Configure.

Hope this is helpful. 

Best regards,

SoftServe Support Team

Hi,

thank for fast reply. Unfortunately it's not there.

Thanks

Tomas

Hi @tomas_kadlec ,

Could you please provide us with the following:

- the Jira host (Cloud & Server);

- what do you see in add-on configuration instead of the Public Key? (see screenshots)

Screenshot_2.pngScreenshot_1.png

Best regards,

SoftServe Support Team

I have the same problem. No Configure button

2020-03-31_14-25-53.png

Like Marya Iglesias likes this

Hi @Залуцкий Иван ,

Please keep in mind that there's no Configure button in MS Teams for Jira Cloud integration. Please follow the instructions here to integrate MS Teams application with your Jira Cloud.
In case you have additional questions, feel free to contact us by going to the following link and filling in the form provided there.

Best regards,

SoftServe Support Team

Hi Support,

 

When clicking on configure, I get the a 'Oops, you've found a dead link' error

 

can you please advise?

Suggest an answer

Log in or Sign up to answer
TAGS

Atlassian Community Events