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When using post-function "copy field", remove or replace the formatting in receiving field


I have a somewhat complicated script that was written to dynamically display certain attributes of a selected Insight object field in a JBCF: Message Field within a form. This initial part works well, however the content is ephemeral and needs to be pushed into another field to keep it with the submitted ticket.

Using a "copy field" post-function in the workflow, I can capture the content in another textarea field, however it pulls in all the HTML as well as some of the script content ({"messageType":"info","title":"Training Requirements:","body":" <br/>)  used to format the content in the JBCF: Message Field, making it unreadable.

Is there a way to strip the formatting and simply replace it all with some sort of markdown for line breaks that is recognized by the textarea field? Is there a different field I should use? (I tried a Devinity rich text field but got the same result).

Thank you!

1 answer

Figured out that I simply needed to change the "Renderer" setting in the Field Config for the field to mostly clean it up. Still some mess in there, but significantly better.

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