When an issue is marked as done, can we automatically mark all cloned tickets as done?

Deep Singh Baweja July 5, 2020

Currently, we have a lot of duplicate tickets created, while we maintain a link to all these cloned issues, was wondering if we can provide a feature where in, when an issue/ticket is transitioning to another status, we can add automation rules that can change the status of linked tickets.

2 answers

1 accepted

1 vote
Answer accepted
John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 6, 2020

Hi @Deep Singh Baweja ,

Sure, you can do that with Automation For Jira. Take a look at this article for guidance. 

https://www.atlassian.com/software/jira/guides/expand-jira/automation-use-cases

It talks about Sub-tasks and Parents but just change out the Parent Branch type (the purple one) for Linked Issues. 

0 votes
Deep Singh Baweja July 7, 2020

Thanks, worked like a charm.

John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 8, 2020

Great! Glad I could help. 

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events