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When I have a free trail of Biggantt, it is loading all the time and I can't use it.

Cheng Lulu
Cheng Lulu Sep 01, 2021

When clicking Get started, the App can't be used.

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Like 姚李 likes this
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Anna-BigPicture
Anna-BigPicture Marketplace Partner Sep 02, 2021

Hi @Cheng Lulu

I am sorry that you experience the inconvenience.

Please, raise a ticket via our Service Desk, providing us with more details (base URL and error id if there is any). This will allow our product specialists and developers to investigate your instance individually.

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