What's the easiest way to include Resolution = Resolved + Resolved (timestamp) on "Cancelled" issues

[James Morris]

What's the easiest way to include Resolution = Resolved + Resolved (timestamp) on "Cancelled" issues?

[Fabio Racobaldo _Herzum_ · Accepted solution]

Hi @James Morris ,

if you have a transition in your workflow that transition your issues to Cancelled status, please add a post function "Update Issue Field" and select Resolution field and Resolved as field value.

Resolved timestamp should be automatically populated.

Hope this helps,

Fabio

[James Morris]

We've kept the transitions open from all status' to keep it simple - will this cause any problem with setting up the post function - if so is there an alternative approach?

[Fabio Racobaldo _Herzum_]

Hi @James Morris ,

if it is a general transition from all statuses to "Cancelled" status, Resolution will be automatically setup independently from the original status.

[James Morris]

Many thanks for your help, @Fabio Racobaldo _Herzum_ 

[Fabio Racobaldo _Herzum_]

you're welcome @James Morris