Watcher API giving 403 error

[Ushma Mulwani]

Hi, 

I am able to create Jira Issue using Create API - https://jira.abc.com:342/rest/api/2/issue/

I am trying to add Watcher to the issue created from Create API. 

I am using similar authentication username and password for both the APIs.

Jira user has permission to access "Manage watchers" , "View Voters and Watchers", Create Issue", "Edit Issue". 

However, Create Issue API is working as expected but Watcher API is throwing 403 (Forbidden) Error. 

Watcher API - 

https://jira.xyz.com:342/rest/api/2/issue/WEB-2246/watchers

Not sure which other permission is required for watcher api.

Thanks in advance. 

[Stephen Garber · Accepted solution]

Hey Ushma, 

Check the authorization section in postman to verify that the credentials are correct for the user. You can also see this from the Jira side by looking at the failed login count in the user's profile.

https://jira.abc.com:342/secure/ViewProfile.jspa

If the credentials are correct check the permission scheme, then the Jira logs.