It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

WYSIWYG editor won't load - JIRA

Marc J. Miller Aug 08, 2017

I've got a Mac user on my team who has found if she tries to comment on a JIRA issue, or edit the description, the WYSIWYG editor doesn't fully load -- her mouse turns into a throbber ("working... ... still working... ...yes, still working...") icon.  She's tried this with both Safari and Firefox, same results.  

What would cause this?



1 answer

0 votes
Fanny Mendez Oct 03, 2017


Did you find the cause for this ? I'm running into this issue as well, the editor for comments, description, ... won't load, it's preventing user from working on the issues ... Thanks ! :)

Suggest an answer

Log in or Sign up to answer
This widget could not be displayed.
This widget could not be displayed.
Community showcase
Posted in Marketplace Apps & Integrations

Demo Den Ep. 4: Continuous Integration with CircleCI & Jira Software

Get ready! Demo Den Episode 4 is coming your way on Tuesday, May 28, 2018 with a Continuous Integration and Delivery special demo. CircleCI Director of Solutions Engineering, Eddie Webb will show us ...

709 views 0 4
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you