It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

User Timesheet Gadget shows "internal server error when requesting ressource" for some users

Jens Frehse Jan 14, 2015



since upgrade to TEMPO 7.11 the user timesheet gadget shows no results for some users. They can access their timesheet, book time without problems. Error message on screen ist "Internal server error when requesting ressource". Same error occures when Project managers and administrators try to access this gadget  for the specific users.

All other tempo gadgets are working without any problems.

There is no difference in project rights for users where it works and users where no result is shown. They belong to the same groups.

In the error log a REST error is shown. It says there is a null pointer exeption.


If you need further information to understand the error please ask for it.

1 answer

1 accepted

0 votes
Answer accepted

Hi Jens,

This has been fixed and is awaiting deployment. Hopefully we can release a version containing this bug fix within a few days. 

In the meantime, the workaround is to either not plan on Activities (version, component, project – issue plans should be fine) also ensure that you have at least one worklog on the period in question.

We apologize for the inconvenience!



Jens Frehse Jan 15, 2015

Hi Susanne, thank you for the quick answer. I'll be waiting for the deployment and will use the workaround in the meantime. Regards Jens

Suggest an answer

Log in or Sign up to answer
This widget could not be displayed.
This widget could not be displayed.
Community showcase
Published in Marketplace Apps & Integrations

Webinar alert! An IT Admin's Guide to Securing Collaboration at Scale

Hello, Atlassian Community! My name is Dave Meyer and I'm a Principal Product Manager at Atlassian. I wanted to give this community a heads up about an upcoming Webinar that might be of interest...

163 views 2 7
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you