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User Anonymizer for Jira - Very slow for one user anonymization itself Edited

Hi team,

We tried "User Anonymizer for Jira" plugin in our test environment. It is running very slow for anonymizing one user itself and after waiting for a long time it still holds in 6th step. We reindexed and tried again and is still holding in 9th step. It would be helpful if you could provide any suggestion so that this plugin anonymizes a user fastly and we can see the effect in Jira UI which makes us to decide if we can buy this plugin.

Please find attached 

55754B76.PNG

1 answer

Hello,

Thank you for your request.

Unfortunately we didn't see the issue here in the Atlassian Community, but you also reported the same issue to our support and we received the answer there that the issue has been resolved with GDPR-175.

If you have further questions or support requests you can always contact us via our customer portal.

Thank you for using User Anonymizer for Jira (GDPR).

Kind regards,

Almuth

Communardo Support

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