Hi Anna, Daniel,
Don't know if you finally found a solution but I think what you're looking for can be achieve using Behaviours : https://scriptrunner.adaptavist.com/latest/jira/behaviours-conversions.html
I managed to initialize several fields in a customer portal using that solution.
Hope this helps
You cannot add script fields to the portal page. Scripted fields are generally supposed to take info from the current issue context and the request portals are normally used for creating in which there will be no data for it to compute.
This is a list of the supported field types: https://confluence.atlassian.com/jirakb/list-of-supported-custom-fields-for-request-types-in-jira-service-desk-customer-portals-867182673.html
You can read more about script fields here: https://scriptrunner.adaptavist.com/latest/jira/scripted-fields.html
I don't really understand this.
There is a real need to be able to add scripted fields in portal pages.
For example, I would like to have people selecting from a group list. That groups being filtered in order to display only the necessary/useful groups for that page.
I can't do that.
If I need this, I've (I don't do this) copy the groups name into a "Select lists" instead which is a non-sense from a global management point of view.
I would recommend you take a look here: https://www.adaptavist.com/doco/display/SFJ/Cannot+Add+Script+Fields+to+Support+Portal+Request+Forms
If you have further questions please submit a ticket in our support portal.
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