Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Update Client name based on JSM Organization

We have an automation rule to update the custom field Client Name based on the Organization name. Both fields have the same value list. The automation rule uses the "additional" option to set the field:

"update": {
"Client Name": [
"set": "{{}}"
} is the Organization field.

customefield_11527 is the Client Name field (a select list)


Do I need to modify this in some way? The audit log shows the following:


Action details:

This rule was configured with a project restriction. You can change this restriction in the 'Rule details' section. Only issues from the following projects or project types will be considered:CS

Edit issue

Error editing issuesCS-7675 (Could not find valid 'id' or 'value' in the Parent Option object. (customfield_11527))

Issue condition

The following issues did not match the condition:CS-7675

0 answers

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Apps & Integrations

🍻🍂Apptoberfest Update: Upcoming Virtual Events 🎉

Hello Community! I hope you've been enjoying the 🍂Apptoberfestivities🍂 (I know I have!) The event is heating up next week with a series of virtual events that we're calling the 🍻🍂Partner App ...

167 views 2 14
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you