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Update Client name based on JSM Organization

We have an automation rule to update the custom field Client Name based on the Organization name. Both fields have the same value list. The automation rule uses the "additional" option to set the field:

"update": {
"Client Name": [
"set": "{{}}"
} is the Organization field.

customefield_11527 is the Client Name field (a select list)


Do I need to modify this in some way? The audit log shows the following:


Action details:

This rule was configured with a project restriction. You can change this restriction in the 'Rule details' section. Only issues from the following projects or project types will be considered:CS

Edit issue

Error editing issuesCS-7675 (Could not find valid 'id' or 'value' in the Parent Option object. (customfield_11527))

Issue condition

The following issues did not match the condition:CS-7675

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