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Unusual results in Google Analytics with plugin from resolution GmbH

Cristina Tărbuc Feb 01, 2018

Last year, I have added Google Analytics for a Confluence Cloud website using the free plugin from resolution GmbH.

Recently, I noticed something unusual about the results obtained in Google Analytics:

- pages which have been accessed are not shown at all in results

- a lot of unusual pages are reported; they include Confluence user names and partially

de.resolution.cloud.analytics.google__google-analytics-panel&cp=/wiki&xdm_deprecated_addon_key_do_not_use=de.resolution.cloud.analytics.google&lic=none&cv=

Does that mean that the plugin is deprecated/license is missing or something else? Anyone else had this problem?

Thanks.

1 answer

0 votes
David Simpson Community Leader Feb 09, 2018 • edited Feb 16, 2018

Looking at the JavaScript Console for this, the plugin writes the following to the console:

id=UA-920590-17 uri=

It attempts to get the Confluence page URL, but fails, so instead just sends the URL of the page it is hosted on.

Edit: The Resolution GmbH app uses document.referrer to get the page URL, but sometime in January 2018, Atlassian added a referrerpolicy="no-referrer" attribute to the iframe which calls the app. This blocked the app from accessing the document.referrer and therefore the app is now broken.

Here are 2 suggestions for a suitable outcome:

  1. Contact Resolution GmbH with the problem. They will likely fix it.
  2. Try out a different solution:

If you're happy with Resolution GmbH, go there first 😉

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