Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Unable to update Issue(s) [myissue] because you don't have permissions, is in other project or

running an update import file through the xray manual test case process. 

I have run this process before, but now I am getting this error.

[myissue] is not in the import file. 

[myissue] was in a different xray project and was deleted. 

I have tried re-indexing. 

If I change my file so that it doesn't update, it works. 

I have tried running a user and as administrator.

running Jira 8.8.1/XRAY 4.2.0

1 answer

Hi @Bob Rutherford 

Concerning the concrete error you're having, you'll need to provide more information so I recommend you reach out Xray support and the team will be glad to help you out.

Best REgards, 



Solution Architect and Testing Advocate @Xray

Personal blog on testing, Agile, and software development:

Follow me on Twitter:

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Apps & Integrations

🍻🍂Apptoberfest Update: Upcoming Virtual Events 🎉

Hello Community! I hope you've been enjoying the 🍂Apptoberfestivities🍂 (I know I have!) The event is heating up next week with a series of virtual events that we're calling the 🍻🍂Partner App ...

479 views 5 19
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you