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I'm using the latest version of Greenshot v1.2.9.129 and have the jira plugin installed. I'm using Atlassian's cloud version of Jira.
When attempting to save an image from Greenshot to Jira I am asked for login credentials. After entering them I'm told they're incorrect. I've configured the Jira plugin on Greenshot to use https://company.atlassian.net as the URL (company = my company's Jira site name).
Do you have any ideas about what I'm missing? Thanks in advance for your help.
I'm not sure if this will work for everyone but I fixed it by doing as follows:
After that, when I attempted another Upload to JIRA, I was asked for the login credentials (only once) and this time it accepted them and let me continue on.
I hope this works for others :)
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hello Donna,
did you use your Jira credentials at last step ?
not worked for me with local admin account.
Regards.
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Hi Mete,
Yes, I put my JIRA credentials in the same way I would when I sign in to JIRA.
I hope it works for you. It seems it's not working for everyone.
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