Unable to add a new project for testrail integration

[Abhrajit Das]

Hello Team,

We currently have an add-on for testrail added to jira with an option to restrict it to specific projects. We are trying to add new projects to it and it doesn't save the option. Can you please suggest what do we do in that case? The projects with existing integration seem to work fine

Many thanks,

Abhrajit

[Dario B]

Hello @Abhrajit Das ,

I have moved your question to the Marketplace section and I have added the proper add-on tag so that you have higher chances to get a reply.

However, in case of no success, you might want to get in touch with the vendor by using the resources listed in the support tab of the marketplace page for the app:

Community

Also:

Contact

• Mon - Fri 8:00AM - 8:00PM CEST
• +1 713-533-5000
• Email vendor
• Submit a support request

Cheers,
Dario