Trying an app and it doesn't load

Daniel Rahal
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 2, 2022

Hello, I'm new to Jira. I'm trying to implement Jira Work Management for my business and I installed "JSU Automation Suite for Jira Workflows" to make automations easier as the bulk of what I want to do is managing recurring processes/tasks.

However, after installing JSU, I try to run it and it gets stuck on the "Select a Workflow" screen after I've selected the one I want.

I'm not sure what I can try to make this work.

Appreciate any help,
DanielCleanShot 2022-05-02 at 17.26.40@2x.png

2 answers

0 votes
John Funk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
January 27, 2023

Hi @Daniel Rahal  - Did you ever get this to work? Also, I am moving the question over the Marketplace Apps section of Community. 

0 votes
Clark Everson
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
May 3, 2022

Hi Daniel,

Welcome to the community!

In regards of getting support if you haven't already I would recommend opening a ticket with the vendor, a lot of vendors are on here but not all so you may or may not get support here.

Can I ask what you are trying to automate though? Jira Cloud also has automation for jira and often times using that is a lot easier and may or may not need additional purchase.

 

Best,

Clark

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events