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Transition trigger for Automation for JIRA

I'm trying to set up an automation so that a date field gets populated when an issue transitions from one specific status to another specific status, however the automation won't run. I've checked the status logs of the automation and there are no results of it running when I transition issues.  

I've attached a screenshot of what I have set up.

 

Annotation 2020-08-25 085356.png

1 answer

0 votes
John Funk Community Leader Aug 31, 2020

Hi Dave,

Have you checked the project being used in the Rule Details to make sure it is supposed to fire on the right project?

Is this Jira Cloud or Server?

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