In Jira when updating a subtask in a Story from Test Validate to Ready to Deploy status I get an error "Transition failed unable to update custom field customfield_10031" I dont get this error when trying to set to any other status.
I dont have this problem when updating Epics, Stories, or Tasks to Ready to Deploy, only subtasks. Please see print screen of the error.
Does the custom field need "training questions" need more permissions? Please see print screens.
Hi Mark - Welcome to the Atlassian Community!
It's trying to update the custom field Implementation Status when you do the transition. It is possible that the context for that field is not linked to the Sub-task issue type.
Edit the context (configuraton) for that field and see what it is using.
Thank you John for the support! Can you please provide instructions on editing the configuration for the 'Training Field' to see what its using?
I see where I created the custom filed, but I'm not seeing any permission settings.
I have also used this custom filed for our Spikes which dont have a 'Ready to Deploy' status.
You need to go here:
where YourCompany is your domain.
Search for the Training Questions field.
Then click the 3 dot menu to the right of the field and select Contexts and default value.
Then add/modify your project or the issue type as needed.
Okay, let's go this route:
Click on the 3 dots beside ANY field.
Then select Context and default
Then go up to the URL address and replace the custom field number there with
which is from the error. That should get you to the field. If there is nothing there, the field has been deleted and the transition is still trying to force that field be populated.
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