We are currently investigating time tracking options in JIRA and I'm interested in the use of a timer to enter worklog. Toggl looks good however, I am unsure how Toggl being the master and JIRA the slave will work if :
(1) I have some users entering via time information via Toggl and others using Work Calendar
(2) Some users doing most of their time logging via Toggl - but then using Work Calendar to correct and tidy up their timesheets. Will there be a problem and Toggl resync the JIRA worklog information back to Toggl figures if the user does a correction in JIRA? i.e. If I use Toggl do I have to enforce all time tracking via Toggl?
Yes, this could be a problem. When you look closely at the worklog entries created by Joggler you see something like:
Joggler uses the toggl_id to synchronize with the Toggl time entry with the corresponding ID. If the user changes such a worklog entry in JIRA without removing the toggl_id Joggler will just resynch with the information stored in Toggl on next synchronization and overwrite the users changes.
Hi Atlassian Community! This is Teresa from the Jira Service Desk team. On June 19th, I’ll be hosting a webinar “Asset Management: The Role of Context in ITSM” with Atlassian Partne...
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