Time tracking by role field data update using JIRA automation plug-in

[Varsha Oswal]

I am trying the plug-in,  https://marketplace.atlassian.com/apps/1213605/tracking-estimation-for-jira?tab=overview&hosting=server

We have a requirement to copy the time tracking by role fields data from one issue in a project to a new linked issue in another project. For creating the linked issue we are using Automation by JIRA plug in. I am not able to update the time tracking by role field values on the new linked issue from that plug-in. Could you please provide any solution for that. The automation plug-in has an additional fields section where you can update the field using a JSON format, but I am not sure what format is these fields types and what syntax for this. Could anyone please help.

[Charlie Gavey]

Hi Varsha,

You may need to use the re-fetch action after the issue has been created, in order to update the newly created issue within the same automation rule.

https://community.atlassian.com/t5/Jira-Software-questions/In-automation-cannot-find-quot-Re-fetch-issue-data-quot/qaq-p/1386579

Cheers,

Charlie