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Time to SLA plugin upgrade breaks Queues

We recently upgraded our Time to SLA plugin and ever since all of our project queues have vanished, even for some projects where we don't use it.  Disabling the app causes them to re-appear so certainly something with the upgrade is causing this.  Any ideas?

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Tuncay Senturk
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Oct 13, 2021

Hi @Brian Fisher 

I'm sorry that you've had a problem with the latest version of TTS.

Could you please raise a support ticket here?

A screen share session will be definitely helpful in order to identify and fix the problem as soon as possible. The team will be waiting for the ticket to contact you.

Kind regards!

Like Tuncay Senturk likes this

Also here are a few of the errors I see, specifically when trying to import the existing rules we had set



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