It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Time to SLA not showing after Jira upgrade from Jira v6 to v7

Bjorn Bohme Apr 27, 2017

Hi,

We are in the process of upgrading Jira version from Jira 6 to Jira 7.
We have a testing env with Jira 7 with copy of our production Jira database.

The Time to SLA configuration from Jira 6 is picked up and available in Jira 7.

I have updated the Time to SLA plugin for Jira 7, entered the developer license to get the plugin active and was expecting the see Time to SLA for new tickets raised in a particular workflow. I cannot see the Time to SLA information on a new ticket, what am I doing wrong?

1 answer

0 votes
Alparslan Tozan Jul 13, 2018

Hello Bjorn,

Sorry for the late response. If you are still seeing this problem can you please open a support ticket from here.

Best,

Alparslan

Suggest an answer

Log in or Sign up to answer
This widget could not be displayed.
This widget could not be displayed.
Community showcase
Posted in Marketplace Apps & Integrations

Demo Den Ep. 4: Continuous Integration with CircleCI & Jira Software

Get ready! Demo Den Episode 4 is coming your way on Tuesday, May 28, 2018 with a Continuous Integration and Delivery special demo. CircleCI Director of Solutions Engineering, Eddie Webb will show us ...

687 views 0 4
Join discussion

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you