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Time to SLA [addon-plugin.tts]

summitmedia-uk
summitmedia-uk February 16, 2014

Hi,

I'd like to know if the Priority field in SLA configuration screen can be calculated custom field.

Is there option to chose on which fields is the SLA based?

We need priority submitted from two values. So the result is shown in Calculated text field (innovalog plug in).

Thanks,

Lenka

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Tuncay Senturk
Tuncay Senturk
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March 3, 2014

Hi Lenka,

Sorry that I could not see this question for days. I have implemented this feature within new feature

Tuncay Senturk

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