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Time based warning email

Hello.

I am automating allot of our on and off boarding process using Automation for Jira.

I would like to have a automation that sends out a email 1 week before a task has its "due date". Is there a way to do this? It would be a 1-time email pr task.

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Answer accepted
John Funk Community Leader Oct 22, 2020

Hi Roger,

I currently use that function a lot with Automation For Jira. 

Create a Scheduled trigger rule to run every 1 days.

Then use JQL to identify the issues. Something like:

project = ABC and status = Backlog and issuetype = "Task" AND "Due Date" = startOfDay(7) 

Of course, you can not use status or issuetype if those don't matter or you can more fully narrow down as I have. 

Final step is to add a New Action for Send Email. 

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