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The filter configured for this gadget could not be retrieved. Please verify it is still valid on the issue navigator

Peter Atthem May 02, 2016

Hi,

I am having trouble in loading a dashboard gadget, two diemensional filter.

On the web ui it says;
The filter configured for this gadget could not be retrieved. Please verify it is still valid on the issue navigator.

On the log it says;
2016-05-02 13:48:51,444 http-bio-8080-exec-111 WARN S81459 828x16214888x3 3q755i 172.28.210.141,10.20.24.7 /rest/dashboards/1.0/14852/gadget/18756/prefs[atlassian.jira.dashboard.JiraDashboardStateStoreManager] Stored state for dashboard with id '14852' is not the same as in-memory state. Trying to rewrite the entire state...

What kind of state in memory is it reffering to, can I clean the mem cache?

1 answer

0 votes
Marc Trey May 02, 2016

Hello Peter,

The error is with the JQL filter. You may want to create a new 2 dimensional dashboard with a new or different JQL query filter.

I would contact the support, create a backup and restart the JIRA instance.

The issue is with the JIRA internal component JiraDashboardStateStoreManager.

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