The attachment link is not being sent when using Jira Automation

Sandra Ivankovic
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September 9, 2023

So I want to create issue to Zendesk or to requester email address when jira ticket is created and everything is working properly except for the attachment. The attachment is not being sent in any form. 
I tried both via "Send web request" via API or "send email" in automation view, everything else is going through the subject, description...
I try using {{attachment}}, {{issue.attachment}}, {{issue.attachment.content}}
When I validate the request it goes through exactly as I want it but when I actually submit the request through the form, it's blank.  
Anyone has any idea how to fix it? 

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