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The Jira server could not be contacted. This may be a temporary glitch or the server may be down.

Currently I have this problem when I want to manually fill the user picker field. Only if I paste the full name or give the button to open the user search, allows me to do so. But if I want to fill it manually, the window with the message persists


Sin título 2.jpg    

Jira Server v8.13

1 answer

0 votes
Brant Schroeder Community Leader May 06, 2021

@Sofia Quintero Can you share your steps and screenshots as I have not been able to recreate it.

Thank you @Brant Schroeder  for answer,

We realized that the problem is cause about there are users in AD that don´t have an email asociate it

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