Testing Board does not load for a specific user only

uli.waibel@boerse-stuttgart.de November 25, 2022

Hi all, 

I have created a team managed project in Jira software with XRay integration. I made all the necessary settings for the project and XRay integration and everything worked fine. 

I created a few different issue types, including a test and a test plan. I put all of that into a sprint and used it to test my previously created workflows. 

At that point, I was able to open the test panel and see my test case there. 

After those tests, I deleted the test plan and tried to open the test panel again. From that point on, I could not see anything in that panel. 

This is only for my user account, but not for others. They all can still see the test panel.

When I looked in the debugger view of my Chrome browser, I could see a 404 (not found) response executing a GET request to my Jira server, and the next was a 400 (bad request) response executing a GET request to the xray.cloud.xxx.xxx. server.

after that nothing happened (the load icon runs endlessly).

I tried to clear the cache
I tried another browser (Firefox)
I tried from another computer
 nothing worked for me

Any ideas what else I could do?

I am appreciated for any help

1 answer

0 votes
Dmitry Korobov December 6, 2022

same exact issue here, not sure what the resolution should be 

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events