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Test Type setup for Issue Type - Test (XRay)

I have just integrated X-Ray Plugin for our JIRA. I added the X-Ray issue types for the Project and enabled Test Type for the Project. When I create an Issue with the X-Ray Issue Type say for example Test, I do not see the Test Type field in the create issue screen. Please help me set it up.

1 answer

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Petter Gonçalves
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Mar 18, 2020

Hello @amrit_biswal

Welcome to Atlassian Community!

Per your description, I understand you tried to add the existing issue type "test" (Provided by Xray app) to your Jira projects, however, they are not displaying in the issue type drop-down as an option when you try to create a new issue. Is that correct?

Are you trying those steps in a Classic or Next-gen project? 

Please, try the following steps:

1 - If you are using a classic project, navigate to project > Project settings > issue types > Actions > Edit Issue Types and make sure you dragged the test issue type to the left column:

Screen Shot 2020-03-18 at 19.40.56.png

2 - As a Site-Admin, check if your Xray app is properly installed and licensed under your billing details

Let us know if you have any questions.

Hi Petter, I am able to get the issue types of x-ray in my create issue screen but the screen scheme is similar to defect screen scheme and its not what a Test issue type should generally look like. And I am not able to configure a new screen or screen scheme for the x-ray issue types because the x-ray fields do not appear in the screen configuration page.

Petter Gonçalves
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Mar 26, 2020

Hello Amrit,

Could you please provide us some screenshots of the screens you are talking about? More specifically, provide us with the following:

- A screenshot of how your Test case fields are being displayed now

- A screenshot pointing what do you expect it to display



You might need to choose the Software project type before flowing the instructions above. That worked for me!


Rogério Paiva - Xray Xporter
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May 18, 2021


The create screen only shows the basic custom fields, all Xray custom fields are shown after the issue is created.

If you need additional help, please contact the Xray Support ( ) so that we can request additional information and help further.

Kind regards,
Rogério Paiva [Xray Support Team]

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