Test Steps not getting saved

[ISHA RAJPUT]

I am trying to write test steps to my test but Jira is not saving it. Can someone please look into the problem 

[dkshra]

Hi,

Has this issue been solved? 

We have a similar issue where the user entered data on the test scripts (steps 28 - 50) but that data was not saved. 

The section for the tests is called Zephyr Scale.

Regard,

Shravya

[Stephen Wright _Elabor8_]

Hi @dkshra 

I would suggest contacting the vendor - you can see their support details on the support tab of their Marketplace listing.

Ste

[AjieI]

I encountered the same issue unable to create or update test steps .

[Stephen Wright _Elabor8_]

Hi @ISHA RAJPUT 

Where are you writing these test steps? We'll need a little more information to assist here :)

Ste

[ISHA RAJPUT]

In the Test Details section. After entering data, I am clicking the checkbox but somehow, the comments are not getting saved.

Also, I had no issues before writing steps until today, 

[ISHA RAJPUT]

@Stephen Wright _Elabor8_  - Also I am unable to add new steps

[Stephen Wright _Elabor8_]

Hi @ISHA RAJPUT 

Natively, there isn't a Test Details section. Is this an app you're using? 

A screenshot might help to identify what this refers to.

Ste

[ISHA RAJPUT]

@Stephen Wright _Elabor8_ 

[ISHA RAJPUT]

Test Details section is in Zephyr for Jira