Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Tempo Timesheet not showing custom reports after version upgrade to 10.8.4

Hi, We are trying to generate reports of our users in tempo and were unable to see our customized reports after upgrading our Tempo add for Jira to 10.8.4. Our Jira server version is 8.4.1. Please advice us on getting our custom reports back as we need to get our reports to submit them to our clients on 1st of every month. This is a critical issue and our Jira database is on MySQL 5.6.41 (RDS). Our Jira version is 8.4.1.

1 answer

I know this was an old posting, but did you ever resolve this issue? I am having the same problem. The reports are missing after upgrading Jira/Tempo. Thanks


can you please contact Tempo support. They should be able to help you in this case.


Thanks Alexander, I have reached out to Tempo. We can see all the Reports sitting in a file on the server. The issue is the tasks that Tempo runs on the version upgrade is not pulling them over. I was just seeing if this ticket had an answer for the fix.

Anyway, take care.

Like Alexander Eck _Tempo_ likes this

Hi - just wondering if what the resolution was to this problem.

I am having the same issue.

Thanks Michael Fechter

Suggest an answer

Log in or Sign up to answer

Atlassian Community Events