Tempo Timesheet - DO NOT receive any email notification.

Oleksandr Kurtanych July 31, 2018

Hi guys!
For some reason after upgrade plugin to Version 8.12.1 users don't receive any email notification about rejecting or approving tempo period from the reviewer.

Has anyone had this problem?
Thanks

3 answers

2 votes
nanardot December 13, 2019

Hi

Having the same problem. I used to receive notifications by email but for a reason i do not receice them anymore.

I tried changing the email and it worked but the email used is a personal one.

I cannot use my work one.

I tried by creating another account on trello with my work email and I still do not receive notifications.

Can anyone help ?

2 votes
Jurijs Kolomijecs April 4, 2019

+1, having the same problem. "Approve" link works, but this adds 2 extra steps per timesheet.

2 votes
Susanne Götz _Tempo_
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July 31, 2018

Hi Alex,

This problem occurs when approving/ rejecting the Timesheet from the Timesheet view.

As a workaround, can you please use the Approval Report to do this. The "Approve" link in the email that is send when a user submits his Timesheet redirects to this view (https://tempoplugin.jira.com/wiki/spaces/TEMPO/pages/172785781/Timesheet+Approval+report)

Regards,
Susanne Götz
Tempo team

Oleksandr Kurtanych August 2, 2018

Hi Suzanne,
Thanks for the answer!
Will this be fixed in the following releases? Previously, it worked very well.

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