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Tempo: Error! Something went wrong

Hello,

I need help.

I have the error "Error: Something went wrong" when I select "Tempo> My work" or when I press the arrows to navigate between periods of time.

In log file I can see:

"Error : 942, Position : 71, Sql = select count(*) from (select 1 as one  from "app_user" "app_user" join "cwd_user" "cwd_user"oin "AO_013613_WL_SCHEME_MEMBER" "AO_013613_WL_SCHEME_MEMBER" on "app_user"."user_key" = "AO_013613_WL_SCHEME_MEMBER"."MEMBER_KEY" where WL_SCHEME_MEMBER"."WORKLOAD_SCHEME_ID" is null group by "app_user"."user_key", "AO_013613_WL_SCHEME_MEMBER"."ID") internal, OriginalSql =n "cwd_user" "cwd_user" on "cwd_user"."lower_user_name" = "app_user"."lower_user_name" left join "AO_013613_WL_SCHEME_MEMBER" "AO_013613_ER"."MEMBER_KEY" where "AO_013613_WL_SCHEME_MEMBER"."WORKLOAD_SCHEME_ID" = ? or "AO_013613_WL_SCHEME_MEMBER"."WORKLOAD_SCHEME_ID" is nullternal, Error Msg = ORA-00942: table or view does not exist

        at oracle.jdbc.driver.T4CTTIoer11.processError(T4CTTIoer11.java:498)

I can see "AO_013613_WL_SCHEME_MEMBER" table in database with :

- ID

-MEMBER_KEY

-WORKLOAD_SCHEME_ID

 

This situation came:
1. On server 1:  JIRA 7.5 is installed and  addon: tempo timesheets 9.5.0
2. On server 2:  JIRA 8.0 is installed and addon: tempo timesheets 10.8.0
3. Import the backup file from JIRA 7.5 to JIRA 8.0.

Please can somebody help me

2 answers

I've solved it for my case. It turned out it was the my connection to my Outlook integration that was broken due to a change of password.

Go to Tempo -> Apps and see if you have an app that needs a new password.outlook.PNG

I've got the same issue. Been having this issue for months now. Some of my colleagues are having the same issue as well but not all.error.PNGths now.

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