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Tempo: Error! Something went wrong

Hello,

I need help.

I have the error "Error: Something went wrong" when I select "Tempo> My work" or when I press the arrows to navigate between periods of time.

In log file I can see:

"Error : 942, Position : 71, Sql = select count(*) from (select 1 as one  from "app_user" "app_user" join "cwd_user" "cwd_user"oin "AO_013613_WL_SCHEME_MEMBER" "AO_013613_WL_SCHEME_MEMBER" on "app_user"."user_key" = "AO_013613_WL_SCHEME_MEMBER"."MEMBER_KEY" where WL_SCHEME_MEMBER"."WORKLOAD_SCHEME_ID" is null group by "app_user"."user_key", "AO_013613_WL_SCHEME_MEMBER"."ID") internal, OriginalSql =n "cwd_user" "cwd_user" on "cwd_user"."lower_user_name" = "app_user"."lower_user_name" left join "AO_013613_WL_SCHEME_MEMBER" "AO_013613_ER"."MEMBER_KEY" where "AO_013613_WL_SCHEME_MEMBER"."WORKLOAD_SCHEME_ID" = ? or "AO_013613_WL_SCHEME_MEMBER"."WORKLOAD_SCHEME_ID" is nullternal, Error Msg = ORA-00942: table or view does not exist

        at oracle.jdbc.driver.T4CTTIoer11.processError(T4CTTIoer11.java:498)

I can see "AO_013613_WL_SCHEME_MEMBER" table in database with :

- ID

-MEMBER_KEY

-WORKLOAD_SCHEME_ID

 

This situation came:
1. On server 1:  JIRA 7.5 is installed and  addon: tempo timesheets 9.5.0
2. On server 2:  JIRA 8.0 is installed and addon: tempo timesheets 10.8.0
3. Import the backup file from JIRA 7.5 to JIRA 8.0.

Please can somebody help me

2 answers

I've got the same issue. Been having this issue for months now. Some of my colleagues are having the same issue as well but not all.error.PNGths now.

I've solved it for my case. It turned out it was the my connection to my Outlook integration that was broken due to a change of password.

Go to Tempo -> Apps and see if you have an app that needs a new password.outlook.PNG

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