I defined SLa for a software project but dont pause it at the beginning of the definition !!!! After creation some issues, I configure Pause for Sla. This SLA for issues that have been created before the Pause setting, it does not stop.
How does this SLA stop for beforehand????
The time for the issues before the Pause SLA setting is still in progress.
Please Tell me.
The role of IT professionals has become increasingly difficult over the last decade. Our organizations work in an increasingly software-powered world and IT professionals are expected to not...
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