Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Next challenges

Recent achievements

  • Global
  • Personal

Recognition

  • Give kudos
  • Received
  • Given

Leaderboard

  • Global

Trophy case

Kudos (beta program)

Kudos logo

You've been invited into the Kudos (beta program) private group. Chat with others in the program, or give feedback to Atlassian.

View group

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

TO: field while commenting Issues

Hi,

we got a request from inside our company:

Is there any chance to make the whole email (TO: and CC: Field) visible in JIRA comment if its processed by JEMH. Right now, its just the body which is pasted in the comment.

I cant find any option in profile window.

Thanks!

2 answers

1 accepted

0 votes
Answer accepted

Hi Tim,

There is a (slightly dated, on the list) how to: https://thepluginpeople.atlassian.net/wiki/display/JEMH/Customize+the+Comment+Header

This shows how any email delivered content can be prefixed with the default 'Basic' header or, if you create a Comment Header TemplateSet, you can fully customize it, the 'Detailed' version includes all TO and CC recipients. The 'full' email doesnt necessarily make sense, email content can be encoded, eg base64 (you cant read it), it could be quoted printable (you cant read it easily), it could be HTML (if m$ generated it, you really can't read it), so, some 'extract' is required.

JEMH has options to 'attach' the original content (eg HTML) before JEMH processes it down to text / wiki markup. If you want the 'actual' email, you can attach that too.

Id hope these options were sufficient to meet your needs, but if not, please expand on your needs.

thank you!!

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Marketplace Apps & Integrations

Happy New Year and Welcome New Marketplace Partner Program Partners!

Happy New Year! We hope you all had a safe and restful holiday season. 2020 was a unique year full of unforeseen events; however, as we enter the new year of 2021, we’re optimistic for the light at t...

641 views 7 23
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you