TFS4JIRA counterpart ticket link

[raghuvarmaofficial]

I have installed TFS4Jira in my jira instance and created a profile to sync between jira and azure tickets, everything works good , but isn't there an option so that the tickets can show their counterpart tickets link on them , like in exalate , where it provides the counterpart ticket link in the Issue glance

[Damian Kilkowski · Accepted solution]

HI.

Yes, there is. I presume you are using TFS4JIRA Cloud NAtive to sync. There is a possibility to store a link to the counterpart in a custom field in each environment.

Here is what needs to be done:

1. please provide me your tenant ID using https://appfire.atlassian.net/wiki/spaces/SUPPORT/pages/153452728/TFS4JIRA+Cloud+Native+How+to+obtain+Tenant+ID
   1. having this ID I will enable both direction link creation for you
2. create custom fields on JIRA and ADO (type: text single line)
3. wait for my confirmation that functionality is enabled
4. in MAPPINGS->FIELDS please map:
   1. Issue Key <-> ADO custom field
   2. Jira custom field <-> ID in ADO

Now on JIRa issue creation or ADO issue creation, you will see links to counterparts in custom fields.

If you wish we can schedule a support call to discuss this further, please simply send your request to support@appfire.com and ask for Damian Kilkowski.

[Damian Kilkowski]

Hello again.

I created this article to help you with the needed setup.

https://appfire.atlassian.net/wiki/spaces/SUPPORT/pages/153452630/TFS4JIRA+Cloud+Native+Creating+links+to+opposite+environment+s+item

In case of any further questions, please do not hesitate to write me back.